No, you do not need private medical insurance to book an appointment. We welcome both self-paying patients and those with private health coverage. If you do have insurance, we recommend checking with your provider regarding coverage before your visit.

Once you submit an appointment request, our team will review your details and contact you to confirm the date and time. You'll receive a confirmation by email or phone, along with any information you might need before your visit.

Yes, of course. We understand that plans can change. Simply contact us at least 24 hours in advance to cancel or reschedule your appointment without any fees. You can reach us by phone or email, whichever is more convenient for you.

If your child requires urgent medical attention, we recommend visiting your nearest A&E department or calling NHS 111 for immediate guidance. Our clinic is not an emergency facility, but we can try to offer same-day appointments when available—please call us directly.